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This error message usually means there's another application taking over the port you are using to connect your printer. This application is likely to be Cura, Repetier Host, Markebot/Makerware, or any other app you use to control your printer.
Please close the application, make sure it is not running in the background, and your port should be released to be used by Authentise.
Releasing your port on Makerbot App.
Authentise maintains, and regularly updates, a list of data processors. Each of these data processors adheres to the same stringent...
Thank you to all open source communities on whose output we rely and build. Below is a list of our dependencies, listed by License type....
Annex I B. DESCRIPTION OF TRANSFER Categories of data subjects whose personal data is transferred employees customers Categories...
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