You will receive an email request to set up your Zendesk account.
2. Set up Username and Password
3. Login to your account
Post Login: On the Homepage, there are a wide variety of articles that address critical questions about aMES. Explore and find if these articles can help solve your request. If not, submit a ticket.
4. Submit a ticket for more information check: How do I submit a support request
5. Submitted ticket
This is an example ticket request
Upon successful ticket submission, our partners will see a notification in the top right corner. In addition, our partners will receive email notifications when the request is answered or the status has changed. Finally, the easy-to-use chat function provides our partners with instant access to the Customer Success team.
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